Difficult to predict, the digital traveler today is choosing off beat locations, boutique hotels, vacation rentals instead of mainstream destinations and large chains making it a level playground for every one in the sector.

However with increasing channels, changing influencers and the ever rising importance of search and social media, a general manager at a boutique hotel and mid-sized chain has the increased responsibility of ensuring that every property and every touch point delivers an exceptional experience.

Donning multiple hats to ensure that all departments are running in sync, a general manager today needs an intelligent assistant that can make it easy to alert , take actions and follow through all from one single screen. RateGain’s Unity allows you to do that more.